Follow these steps to see your Forward Focused Solutions username if you forgot it but still know your password.

Required: If you have a Forward Focused Solutions domain name in your account, you’ll need to know it to recover your username.

  1. Go to the Retrieve Username page.
  2. Enter the Email address for the account and click Continue. Complete the security challenge if it’s offered.
  3. If you have a Forward Focused Solutions domain name, in the Domain URL box, enter any domain name that’s associated with the account (for example, and then click Filter. We’ll immediately send a one-time-use PIN to the account email address.
  4. In the Verification Code box, enter the PIN we sent you and then click Continue. We’ll show your username.